Refund policy

Due to the personal nature of our products and ongoing concerns due to COVID, we cannot accept returns or exchanges at this time. 

However, if you are unsatisfied with your product for any reason, please do not hesitate to contact us at jamie@837north.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.